The packet I received was full of worms (big fat once) I don't want a refund it can happen, but be careful you may loose customers
normally all is very good and fresh.
This is just for your infomation...

The Rosehip tea is very watery and not fruity like I bought in the supermarket Product of Germany

I don't know if you changed suppliers or what happened, BUT this used to be a lovely LONG rice, but now it is a horrible short mushy rice. I'm not impressed and will not buy it again....

This is one of the best coffees I have ever used-it does have that chocolate/caramel flavor that it promises and a beautiful smooth richness....

This product is far too high in salt for me (sodium 815mg) It actually taints the taste of the bread I have now twice made with it....

I mix the wholemeal and plain spelt flour 50/50 and the bread is often gone before it is cool. My wife is wheat intolerant but can eat this product in small amounts so I now only use spelt flour and this is the best. N.B. It is not Gluten free and if you have intolerances to wheat or gluten you need to exercise care....