We are delighted to offer our products to customers in Australia only. When both services are available, you can choose between Couriers Please or Australia Post for delivery of your order. Alternatively, we also offer a 'click and collect' option from our Warehouse at 6 Cleaver Street West Perth.
All our products are packaged in sealed bags or in their original manufacturer's packaging. We make every effort to ship orders the next business day, except when waiting for an item's stock on your order. Once your order has been dispatched, you will receive an email notification from us.
Please find below links to the estimated delivery schedules and shipping costs broken down by postal area. Please note that we rely on third-party companies for deliveries, so these schedules are only a guideline and are not guaranteed.
You can easily estimate the shipping cost at any time by clicking on the "estimate shipping" button in your shopping cart.
For more information on the rates and schedules for both Couriers Please and Australia Post, please click on the links below:
To collect your order from our West Perth Warehouse, simply choose the 'click and collect' option at checkout. Once your order is ready for pickup, we will notify you by text message and email. Please bring a copy of your order confirmation and a valid ID when collecting your order.
Couriers Please Shipping Rates
Australia Post Shipping Rates
Returns
Customers must ensure they check that their shopping cart is correct before checking out. As no refunds will be given for products that have simply been mistakenly ordered.
All returns claims must be lodged via email to returns@2brothersfoods.com within 7 days of the customers receival of the order and must include the original invoice number correlating to the order in question. Return claims lodged outside this period will be honoured at the discretion of 2brothersfoods.com management.
After you have lodged your return claim, you will receive an email from 2brothersfoods.com management confirming the receipt of the claim and advising you that a return envelope will be sent out to you in which you can return the goods to 2brothersfoods.com.
A refund will be issued when the goods in question are received by 2brothersfoods.com.
